Before an order is confirmed
Request confirmation of the product and quantity, available document scope, destination and commercial terms. Identify any mandatory document review that must happen before you can approve the purchase.
Before dispatch
Confirm the applicable batch reference, packing details and agreed shipment arrangements. Dispatch estimates and delivery estimates are different commitments; clarify which date is being quoted and any conditions attached to it.
At receipt
Compare the delivered identifiers and documents with the final written agreement. This page describes procurement checkpoints, not a guaranteed warehouse location, transit time or import outcome. Use the contact page for an order-specific review.
Updated 23 September 2026. This page provides procurement information, not instructions for human or veterinary use. Product availability, analytical scope and delivery terms require written confirmation.